We are committed to delivering fresh flowers with care and punctuality. Below you’ll find everything you need to know about how we ship your orders.

📦 Delivery Options

• Same-Day Delivery:Available for orders placed before 2:00 PM (local time) Monday through Saturday.
• Next-Day Delivery:Orders placed after the same-day cut-off will be delivered the following business day.
• Scheduled Delivery:Choose your preferred delivery date and time during checkout for special occasions.

🌍 Shipping Areas

We currently deliver to:

• All major cities and towns within [Your Country/Region]
• Select rural and remote areas (please check availability during checkout)

💐 Delivery Timeframes

• Standard Delivery: 9:00 AM – 7:00 PM on your selected day
• Peak Days:During holidays and special occasions (e.g., Valentine’s Day, Mother’s Day), delivery windows may be extended due to high volume

🚫 Missed Deliveries

If the recipient is unavailable at the time of delivery:

• Our courier will attempt to leave the flowers in a safe spot or with a neighbor.
• If redelivery is required, our team will contact you to make arrangements.

📍 Tracking Your Order

• You will receive a confirmation email and tracking details once your order is dispatched.
• For real-time updates, you can log in to your account or contact our support team.

🔄 Changes or Cancellations

• Changes or cancellations must be requested at least 24 hours before the scheduled delivery time.
• For urgent changes, please contact us directly via phone or live chat.

📞 Need Help?

For questions or concerns regarding shipping, reach out to our customer support team at:

• Live Chat:Available Monday–Friday, 9 AM – 6 PM
• Email: support@yourflowershop.com
• Phone: 123456789